A good look under the hood.
Eleven questions about your ordering process, customer portal, self service and platform. You get your score right away, plus where the most is left to gain.
Four parts, 100 points
Every question scores one criterion. The weights below add up to the 100 points your total is calculated on.
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35 of 100 points
Ordering process
Can your customers order quickly and without mistakes? Reordering, checkout steps and whether they see their own agreed prices.
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25 of 100 points
Customer portal
Can customers find their order status, their own users and their contract prices without picking up the phone?
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20 of 100 points
B2B self service
How much of the work that now lands on your sales desk could the customer handle themselves - recurring orders, users, limits.
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20 of 100 points
B2B platform
What runs underneath: how stock, prices and orders move between webshop and ERP, and how fast the shop loads on a phone.
Most of B2B sits behind a login
Of the 100 points in our scoring model, 72 sit behind a login: agreed prices, order history, users and permissions, spending limits. Nobody on the outside can judge those. You can. That is why this scan asks you, instead of us guessing from the front end.
A score, not a sales pitch
- Your total score out of 100, straight after the last question
- A score per pillar, so you can see where it slips
- The criteria you score lowest on
- The same result by mail, with a link you can forward
Filling it in takes a few minutes. No strings attached.
B2B webshops - Magento or not
The questions are about what your webshop does, not about which platform it runs on, so the platform does not decide whether the scan is useful. In practice it is mostly wholesalers and manufacturers who get something out of it: lots of customer-specific agreements, lots of repeat orders, and a webshop that was built for something simpler.
Scan your own B2B webshop
First a few details so we know whose webshop this is, then the eleven questions.
You answered "I don't know" to every question, so there is nothing to calculate a score over. Fill in the ones you do know and you get a total.
Score per pillar
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/100 Not measured
Here is the most left to gain
The criteria you score lowest on, heaviest first.
Want to dig into this together?
The self-scan gives you a direction. In a free deeper scan we look inside your webshop with you, go through the criteria you could not answer, and make concrete what each improvement is worth. Takes an hour, commits you to nothing.
Book a conversationTaking your result further yourself
These three go deeper into the parts you see scored above.